GUARANTEE

Our money back guarantee

 

Your satisfaction and safety is our main priority. We want you to have an enjoyable experience and we want you to recommend us to your friends and family.

If you are not entirely satisfied with our services please tell us immediately during the trip or as soon as you can afterwards. We will do our best to make the necessary adjustments to make you satisfied.

We will refund your booking if:

  1. You cancel the booking up until 48 hours before your booked date. A 10% cancellation fee applies.

  2. We cancel the tour because we were not able to sell all four seats. 

  3. You are in any way unsatisfied with our services during the tour, you feel that you deserve a refund and if you let us know before we depart after the tour.

Please note that even though we try to process your refund as soon as possible the refunds might take a while to appear on your card due to restrictions made by our payment services provider.

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© 2019 Blackbird Personal Tours

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